Winter Springs, Fla. (May 1, 2018) – Customer feedback is critical, even to those at one of the most prestigious universities in the world.
Winter Spring-based Datanautix recently completed a full analysis of the feedback received from the Yale School of Management’s annual alumni survey. Unlike typical surveys, where the results are manually analyzed, Datanautix’s Ana program was able to uncover the hidden insights from open-ended questions in the survey.
The Datanautix Ana platform continues to grow into new markets. Ana, an AI-powered feedback analytics engine, is designed to turn open-ended comments into actionable insights. Ana recently worked on a project with the Yale School of Management to help them uncover the hidden insights from their most recent alumni survey and got rave reviews.
“The team from Datanautix was able to help us drill into our qualitative, or open-ended questions, and discover some new preferences, issues, and pain points for our alumni that were not apparent from our quantitative data,” said Kavitha Bindra, Associate Dean for Alumni Relations at the Yale School of Management. “Datanautix was a huge help to the Yale School of Management in better understanding and drawing new insights from survey data about our alumni.”
“We have been able to use these key insights to think about additional programming and communications that would better appeal to and serve our alumni,” Bindra added.
Ana allows organizations to discover the patterns in the qualitative data presented in surveys and other feedback methods. For the Yale survey, Ana was able to interpret the data in nearly 9,000 responses to 10 questions in less than 15 minutes.
“As an alum of the Yale School of Management, I’m thrilled that they were able to benefit from Ana’s capabilities.” said Sanjay Patel, CEO of Datanautix. “The most powerful source of consumer insights comes from open-ended feedback and Ana is the future of how organizations mine those insights. Ana is designed to deliver answers to most important question facing any organization – what matters to my customers?”
For more information please contact:
Sanjay Patel, Datanautix, 407-619-3411, email@example.com
Rafael Caamano, UCF Business Incubation Program, 407-408-4297 firstname.lastname@example.org
Alan Byrd, Alan Byrd & Associates, 407-415-8470, email@example.com
The Datanautix Ana platform helps companies quickly understand what matters to their customers by leveraging the power of open-ended feedback. Built on the latest artificial intelligence technologies, Ana has helped organizations like the Orlando Magic, JW Marriott, UCF and the Orlando Airport keep their finger on the customer’s pulse. For more information, visit www.datanautix.com.
About the UCF Business Incubation Program:
The University of Central Florida Business Incubation Program is a community resource that provides early-stage companies with the tools, training and infrastructure to become financially stable, high growth / impact enterprises. Since 1999, this award-winning program has helped hundreds of local startup companies reach their potential faster by providing vital business development resources.
With seven facilities throughout the region, the UCF Business Incubation Program is an economic development partnership between the University of Central Florida, the Corridor, Orange, Osceola, Seminole and Volusia Counties, and the cities of Apopka, Kissimmee, Orlando and Winter Springs. Participating companies sustain more than 3,600 local jobs and have had a total impact of $1.51B on regional sales and $2.48B on regional economic output. During the last fiscal year, the program has returned $7.95 for every $1.00 invested in the program. For more information, visit www.incubator.ucf.edu