Orlando, Fla. – October 23, 2025 – Following a prominent Amazon Web Services (AWS) outage that disrupted critical business operations across the globe, Roy Richardson, Chief Security Officer at Aurora InfoTech, appeared on FOX 35 Orlando to provide expert guidance on how organizations can minimize risk, avoid downtime, and build operational resilience.
The disruption caused by a DNS resolution failure impacted banking systems, retail platforms, streaming services, and cloud-reliant business tools. The scale of the incident underscored a pressing issue: how deeply businesses rely on a single provider for digital continuity.
“Cloud computing has revolutionized operations,” said Richardson. “But this shift has created new risks. When a major provider fails, the disruption can be immediate and far-reaching, especially for businesses without a resilience plan.”
Why Cloud Dependency Demands a New Strategy
Many companies have embraced cloud services without fully considering the risks tied to vendor outages. Even short disruptions can lead to lost revenue, reputational damage, and compliance exposure. Richardson emphasized that resilience begins long before a crisis.
“You can’t wait for an outage to plan your recovery,” he explained. “A smart strategy includes redundancy, tested disaster recovery plans, and sometimes even multi-cloud or hybrid environments. It’s about building flexibility into your operations.”
Richardson noted that businesses often lack the tools or strategies to assess vulnerabilities in their cloud infrastructure, leaving them exposed during provider disruptions.
How Aurora InfoTech Helps Businesses Stay Operational
The segment reflects Aurora InfoTech’s broader mission to help organizations translate digital risk into proactive solutions. The firm specializes in:
- Cybersecurity risk assessments
- Business continuity and executive advisory
- Cyber liability management
- Incident response strategy
- Regulatory compliance and planning
From ransomware to cloud outages, Aurora InfoTech works to ensure operations remain stable, secure, and productive no matter the threat.
📺 Watch the full segment featuring Roy Richardson here: AWS Outage & Cloud Resilience
What This Means for Local Businesses
The AWS incident serves as a critical reminder: resilience is not optional. Aurora InfoTech encourages Central Florida business leaders to reflect on their own preparedness by asking:
- Do we have a plan if our cloud provider fails?
- Can we afford prolonged downtime?
- Are we testing our disaster recovery strategy regularly?
“These aren’t just IT questions,” Richardson said. “They’re business survival questions. The right plan protects your operations, customers, and reputation.”
Aurora InfoTech continues to advocate for operational continuity, offering practical tools and strategic advice to help local businesses stay ahead of disruption and cyber threats.
For more information, please visit Aurora InfoTech’s website at www.aurora-infotech.com or contact us at (407) 995-6766.
Media Contact: Rezelle Rosales, (407) 995-6766, rezellerosales@aurora-infotech.com
About Aurora InfoTech:
Aurora InfoTech is a recognized leader in Cybersecurity Consulting and Managed IT Security Services. Founded in 2016 and backed by over 25 years of global experience, the company has been named a Top 250 Managed Security Services Provider (MSSP) in 2021, 2023, and 2024. Aurora InfoTech partners with organizations across industries to enhance their Cybersecurity posture through proactive risk mitigation, cyber liability management, and executive-level advisory services.
About the UCF Business Incubation Program:
The University of Central Florida Business Incubation Program is a community resource that provides early-stage companies with the tools, training and infrastructure to become financially stable, high-growth/impact enterprises. Since 1999, this award-winning program has provided vital business development resources resulting in over 300 local startup companies reaching their potential faster and graduating into the community where they continue to grow and positively impact the local economy.
With eight facilities throughout the region, the UCF Business Incubation Program is an economic development partnership between the University of Central Florida, the Corridor, Lake, Orange, Osceola and Seminole Counties, and the cities of Eustis, Kissimmee, Orlando and Winter Springs. In 2023, current incubator clients supported over 1,000 employees and
generated over $120 million in revenue. Nineteen companies graduated from the program and
remained in the local community. For more information, visit www.incubator.ucf.edu.
