Longwood, Fla., (March 25, 2026) – Matt Rose, Chief Experience Officer and Co-founder of Tech Rage IT, appeared on FOX 35 Orlando to discuss new research highlighting a growing divide between experienced artificial intelligence users and those in the early stages of AI adoption. The segment, hosted by FOX 35 anchor Garrett Wymer, explored findings from Anthropic and reporting from Axios framing AI fluency as a potential new form of economic inequality.
The AI Skills Gap Is Already Here
As artificial intelligence becomes a standard business tool across industries, a clear pattern is emerging. Users who understand how to effectively prompt, apply, and refine AI tools are pulling ahead, while those using AI only at a surface level are falling behind. This growing “AI skills gap” or “AI fluency gap” is drawing attention from researchers, business leaders, and workforce development experts alike.
Rose, who regularly advises Central Florida businesses on technology strategy and IT services, noted that the divide is less about whether someone uses AI and more about how well they use it.
“The more you use AI, the more you understand how to prompt it and get real value from it,” said Rose. “There’s a big difference between using it like a search engine and actually using it to improve how you work.”
Basic Use vs. Real AI Fluency
One of the most common misconceptions Rose sees among businesses and professionals is treating AI tools like ChatGPT or Claude as glorified search engines. Effective AI use goes well beyond simple queries.
“If you’re just using it to rewrite emails or ask simple questions, you’re only scratching the surface,” said Rose. “The real value comes when you start using it to assist with research, problem-solving, and improving efficiency across your work.”
Rose described the distinction between augmentation, using AI to enhance and support human decision-making, and automation, fully delegating tasks to AI systems. For most professionals and businesses, augmentation is the more practical and immediately valuable starting point.
AI and the Workforce: The Real Risk
The segment also addressed widespread concern around AI and job displacement. Rose offered a more nuanced perspective, arguing that the greater risk is not AI replacing workers, but professionals failing to adapt to a more AI-driven work environment.
“AI should be a tool that helps you perform better,” said Rose. “If you embrace it and learn how to use it properly, it can make you more valuable, not less. The risk is not using it at all.”
He noted that professionals who develop genuine AI fluency are better positioned for career growth, while those who avoid the technology entirely may find themselves at a competitive disadvantage. The shift, he argues, is comparable in magnitude to the introduction of email.
AI Is Not Going Away
Rose closed the segment with a clear message for both individuals and businesses across Central Florida and beyond.
“AI is here to stay,” said Rose. “The question is not whether it will impact your business or your career. It already is. The real question is whether you are going to use it well.”
To watch the full segment visit Fox 35 or go to The AI divide: Experienced users VS. new beginners
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For more information, please contact:
For Tech Rage IT: Matt Rose, 407-278-5664, Matt@TechRageIT.com.
About Tech Rage IT: Tech Rage IT is a woman-owned technology firm providing managed IT services, VoIP phone services, IT consulting and more to the frustrated, defeated and disappointed businesses craving more from their technology investment.
Tech Rage IT’s registered tagline “We Prevent Tech Rage” speaks to their laser focus of being a recognized leader in reducing the raging-headaches that employers and their employees face every single day due to technology problems, such as inconsistent or high IT support costs, unreliable or outdated technology, faulty or slow devices, and ransomware or lost files. Tech Rage IT, headquartered in Longwood, has been serving the area since 2015. Find more information about how Tech Rage IT is preventing Tech Rage at www.TechRageIT.com.
